Technology Resources staff played a major part in moving the university to remote studying, teaching, and working in the face of the COVID-19 pandemic. Here is a list of some of the TR staff’s work:
- Worked with University Marketing on best practices to launch the university’s Coronavirus website and link from the TXST homepage
- Created the Student Health Center’s COVID-19 information page
- Developed new functionality for the university homepage’s emergency banner to allow multiple departments to update messages
- Launched a COVID-19 component in TXST Mobile app
- Developed a method for sending targeted notifications via TXST Mobile app to students impacted by the residential housing changes
- Enhanced and configured Microsoft Teams to prepare for high volume usage
- Optimized network routing to support remote work and distance learning traffic
- Removed long distance PIN requirement for domestic long-distance calls to support the forwarding of telephones for remote workers
- Rolled out nearly 5,000 Microsoft Teams telephone numbers to faculty and staff, integrating Teams into the university’s on-campus PBX telephone system
- Increased Anthem lecture recording licenses from 500 seats to 750 seats
- Updated the Course and Project Creation tool in TXST Canvas to improve the instructor course creation experience and make the tool more accessible
- Worked with Human Resources to develop the TXST Remote Working and Telecommuting Agreement and made it available in SAP
- Developed procurement tracking in SAP and the TSUS Marketplace for COVID-19 related expenses
- Developed capability in SAP for employees to enter time worked on COVID-19 activities
- Identified, researched, and modified seven existing scripts/programs to allow for a new EP grade to be issued by faculty. Two new and 11 existing reports were modified to accommodate new grade type
- Coordinated the purchase and implementation of three software products to deliver New Student Orientation through an online user experience
- Modified two core programs that set and release housing holds
