In the Division of Information Technology, we pride ourselves on doing everything we can to meet the needs of students, faculty, and staff. As it says in our mission statement, our goal is to provide “the Texas State University community
Tag: Texas State University
ITAC makes heroic efforts to offer support during COVID-19
What a year 2020 was for the IT Assistance Center (ITAC). ITAC staff members and student employees stepped up and supported sudden remote teaching and working while simultaneously supporting distance learning. ITAC staff joined in the effort with enthusiasm and
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List: ITAC’s major projects related to COVID-19
In 2020, changes at Texas State forced by the COVID-19 pandemic, led to significantly more requests for support from the IT Assistance Center (ITAC). While many of the support needs were familiar, ITAC also took on some new tasks to
Staff excellence: Academic and professional leadership and service
Arlene Salazar, librarian, was selected for the Texas State University Excellence in Diversity and Inclusion Award in 2020. The awards are given annually to one faculty member and one staff member who provide exceptional commitment to diversity and inclusion at
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University Libraries support university needs during 2020 pandemic
Texas State University Libraries rapidly mobilized in 2020 to provide resources, information, and services to support the virtual campus created by the shift to online learning. Staff were quick to react to make sure studying, teaching, and working remotely didn’t
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Technology Resources makes dramatic impact on virus-affected university
It was all hands-on-deck in Texas State University’s Technology Resources unit as staff worked to equip students, faculty, and staff to work, learn, and teach remotely due to the COVID-19 pandemic. Even during normal times, the university could not run
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List: TR’s major projects related to COVID-19
Technology Resources staff played a major part in moving the university to remote studying, teaching, and working in the face of the COVID-19 pandemic. Here is a list of some of the TR staff’s work: Worked with University Marketing on
Staff excellence: Outreach
Dr. Carlos Solís, associate vice president for the Technology Innovation Office, presented at the Microsoft Higher Education Customer Advisory Board meeting in October 2019. The topic of his presentation was “Media Captioning by AI – Services: A comparative review of
Technology Innovation Office works to make Microsoft Teams useful to Bobcats
Microsoft Teams was vital for students, faculty, and staff asked to study, teach, and work remotely in 2020. Teams offers a robust means of collaboration – including one-on-one or group chat, access to Outlook calendars for scheduling, online meetings, and
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Adding students to Duo an important step in remote world
In 2019, Texas State’s Information Security Office documented hundreds of incidents of phishing, by far the most common threat to Texas State student accounts. In 2020, we took steps to help students fight back. Phishing is one of the biggest
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List: ISO’s major projects related to COVID-19
Texas State’s Information Security Office (ISO) always works hard to limit the danger of cybercrime at the university. The goal is to protect all university accounts, including accounts of students, faculty, and staff. That work became even more important when the university
Staff excellence: Degrees and certifications
Daniel Phillips, computer technician II for the IT Assistance Center, received the following Apple Certifications: Apple Authorized Service Provider, Partner Admin, Technician, and Partner User Channel Services. Dr. Carlos Solís, associate vice president for the Technology Innovation Office, completed certificates
The Wittliff Collections stays the course by being nimble
At the beginning of 2020, before the far-reaching effects of the COVID-19 pandemic were evident, the plan was solid. The Wittliff Collections at Texas State University was on track to debut its new gallery spaces in mid-April: Treasures of The
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The Wittliff Collections growth creates ‘La Avenida’
The beauty of The Wittliff Collections is in its staff, who work together on all exhibits, with the ability to respond in real time to the world around us. The goal is to provide inspiration. It is in that spirit
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IT Business Operations answers the call for more tech
IT Business Operations (ITBO) acted fast to ensure Bobcats had access to the technology they needed when COVID-19 forced everyone to learn, teach, and work remotely. ITBO is part of the Office of the Vice President for Information Technology. It
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Staff excellence: Publication
Tara Spies Smith, research, instruction and outreach librarian, peer reviewed two articles for the fall and spring issues of the scholarly peer-reviewed journal Art Documentation.